Effective Date: February 20, 2017

We at Domoishi, along with our affiliates (collectively, “Domoishi,” “we,” “our,” “us”), respect your concerns about privacy. This Privacy Notice applies to our use of personal information that we may collect at Domoishi locations in the United States and via online and mobile services that link to this Privacy Notice (collectively, the “Services”).

This Privacy Notice describes the types of personal information we collect on the Sites, how we may use the information, with whom we may share it and the choices available to you regarding our use of the information. We also describe the measures we take to safeguard the information and tell you how to contact us about our privacy practices.

Information We Collect

We may obtain certain personal information (such as name and other contact details) through our Sites, in store and through promotions. The types of personal information we may collect include:

  • Contact information, such as your name, postal address, e-mail address, and telephone number;
  • Names, postal addresses, e-mail addresses and telephone numbers of others to whom you ask us to send information;
  • Username and password to access Domoishi products and services online;
  • Payment information (such as payment card details, financial account information and billing address);
  • Birth date;
  • Online order history;
  • Information about your education, work and military history, legal work eligibility status, and other information relevant to specific jobs for which you may apply; and
  • Other personal information you may provide to us.

In addition, when you visit our Sites, we may collect certain information by automated means, such as cookies and web beacons. The information we collect in this manner includes IP address, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our site, and dates and times of website visits. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through these automated collection methods, we obtain “clickstream data,” which is a log of content on which a visitor clicks while browsing a website. As the visitor clicks through the website, a record of the action may be collected and stored. We may link certain data elements we have collected through automated means, such as your browser information, with other information we have obtained about you to let us know, for example, whether you have opened an e-mail we sent to you. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our Sites. See also our “Do Not Track Policy” below.

If you use Site features operated by third-party social networking services (such as Facebook), we may receive information you have made available to those services, including the geographic location of your mobile device and other information about you (such as name, email address, gender, locale, time zone, languages, social media profile URL, personal website URL, biographical information, birthday, photo, list of devices, education history, work history, hometown, interests, current city, political views, favorite athlete and teams, relationship status and information, religion, name of significant other, and certain security settings information) and your contacts on those services. Some of these social networking services allow you to push content from our Sites to your contacts or to pull information about your contacts so you can connect with them on our Sites. Some of these services also will facilitate your registration for our Sites or enhance or personalize your experience on our Sites. You should make sure you understand the information your third-party social networking services may make available to our Sites. We may use and disclose the personal information we receive on our Sites through third-party social networking services as described in this Privacy Notice.

HOW WE USE THE INFORMATION WE OBTAIN

We may use the information we obtain through the Sites to:

  • Create and manage your account;
  • Offer and provide products and services to you;
  • Process and collect payments for gift cards;
  • Communicate about, and administer your participation in, special events, programs, surveys, contests, sweepstakes, and other offers or promotions;
  • Combine it with information we receive offline to send you offers or promotions;
  • Send information to others if you ask us to do so;
  • Respond to and communicate with you about your requests, questions and comments;
  • Manage your application for employment with Darden and contact you in connection with potential employment opportunities;
  • Process claims we receive in connection with our products and services;
  • Operate, evaluate and improve our business (including developing new products and services; managing our communications; determining the effectiveness of our sales, marketing and advertising; analyzing and enhancing our products, services and Sites; and performing accounting, auditing, billing, reconciliation and collection activities);
  • Perform data analyses and other processing (including market and consumer research, trend analysis, financial analysis, anonymization, encryption and tokenization of personal information);
  • Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
  • Comply with and enforce applicable legal requirements, relevant industry standards and our policies.

In addition, we use information collected online through cookies, local shared objects (also known as “Flash cookies”), web beacons and other automated means for purposes such as: (i) customizing our users’ visits to our Sites, (ii) delivering content (including advertising) tailored to our users’ interests and the manner in which our users browse our Sites, and (iii) managing our business. We may supplement data we collect through automated means with information about your location (such as your zip code) to provide you with content that may be of interest to you. We also use this information to help diagnose technical and service problems, administer our Sites, identify users of our Sites, and gather demographic information about our users. We use clickstream data to determine how much time users spend on web pages of our Sites, how users navigate through our Sites, and how we may tailor our Sites to better meet the needs of our users. To identify local shared objects on your computer and adjust you settings, please visit: Macromedia Support.

We may use third-party web analytics services on our Sites, such as those of Google Analytics. The analytics providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the Sites. The information collected through these means (including IP address) is disclosed to these analytics providers, who use the information to evaluate use of the Sites. To learn more about Google Analytics and how to opt out, please visit: google.com/analytics. We may combine information we collect from you with information we receive from third parties and use it for the purposes described in this Privacy Notice. We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.

Interest-Based Advertising

On the Sites, we may collect information about your online activities for use in providing you with advertising about products and services tailored to your individual interests. This section of our Privacy Notice provides details and explains how to exercise your choices.

You may see certain ads on other websites based on your visits to our Sites because we participate in advertising networks administered by third-party vendors. Ad networks allow us to target our messaging to users through demographic, interest-based and contextual means. These networks track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs and web beacons. The networks use this information to show you advertisements that are tailored to your individual interests. The information our ad network vendors collect includes information about your visits to websites that participate in the vendors’ advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on these Sites and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. To learn more about how to opt out of ad network interest-based advertising, please visit: aboutads.info/choices.

Information We Share

We do not sell or otherwise share personal information about you, except as described in this Privacy Notice. When you post a comment on our blogs, we may publish your name and user ID on the blog with your comment. We share personal information with third parties who perform services on our behalf based on our instructions. These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may share the personal information we obtain with our affiliates, franchisees and joint marketing partners.

We also may disclose information about you (i) if we are required to do so by law, regulation or legal process (such as a court order or subpoena), (ii) in response to requests by government agencies, such as law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

Your Options

We offer you certain choices about how we communicate with you and what information we collect from you. To update your preferences, ask us to remove your information from our newsletter e-mail lists or submit a request, please contact us as specified in the “How To Contact Us” section of this Privacy Notice.

Notice to Canadian Residents

We collect, use and disclose your personal information with your consent, which may be express or implied. You may withdraw your consent to the use and disclosure of your personal information by us or by third parties for marketing purposes at any time by contacting us as specified below under “How to Contact Us.” If you would like to access, update or ask us to delete your preferences or the personal information that we have collected about you, please contact us, and we will respond to your request within 30 days.

Cross-Border Transfer

Your personal information may be processed, used, stored, or accessed in the United States or other countries where we have operations, and may be subject to the laws of those countries including requirements to disclose information to government authorities, courts or law enforcement agencies.

Notice to California Residents

Subject to certain limits under California Civil Code § 1798.83, California residents may ask us to provide them with (i) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request, California residents may contact us as specified in the “How to Contact Us” section below.

Do Not Track Policy

Our website is not designed to respond to “do not track” signals received from browsers.

 

Links To Other Websites

Our Sites may contain links to other websites for your convenience and information. These websites may be operated by companies not affiliated with Domoishi. Linked websites may have their own privacy policies or notices, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of any websites that are not affiliated with Domoishi, any use of those websites, or the privacy practices of those websites.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Children’s Privacy

This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our Sites to notify you of any significant changes to our Privacy Notice and indicate at the top of the notice when it was most recently updated.

How To Contact Us

If you have any questions about this Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact us by e-mail at custserv@domoishi.com or by phone at 866-876-5888. You also may write to us at:

Ethics & Compliance Office

Domoishi

P.O. Box 14217
Norfolk, VA
23518

 

Please note that on occasion, third parties unaffiliated with us may conduct marketing campaigns where they offer gift cards to our restaurants, which they have purchased separately, as inducements to enroll in their programs, complete surveys or take other actions. In such cases, requests directed to us to opt out of further communications will not be effective, as we have no control over the activities of such third parties.”

Rewards Program Terms & Conditions

Effective 2/7/17

These Rewards Terms and Conditions (“Rewards Terms”) govern all aspects of participation in the Rewards Program (the “Program”), effective as of the date set forth above.

These Rewards Terms constitute a binding legal agreement in electronic card form and print form between you (“you,” “your,” “yourself,” “Customer,” and/or “Member”) and Domoishi™, and its subsidiaries, affiliated companies, and third party service providers (collectively, “Company,” “Domoishi™,” “we,” “our,” “us”).

These Rewards Terms are subject to interpretation by Domoishi™ in its sole discretion and are governed by Virginia law without regard to the principles of conflicts of laws. These Rewards Terms are subject to periodic changes that Company may make in its sole discretion. Unless otherwise specified herein, all changes to these Rewards Terms and the participation requirements apply to all Customers, including Customers enrolled or holding reward vouchers before the date the changes take effect. By participating in the Program or accepting any Program benefits or offers, you agree to these Rewards Terms, which may be updated from time to time and are available for review at http://Domoishi.com/legal-notices/ and will supersede all previous versions of these Reward Program Terms. By using any rewards offered by us, you agree that you are assuming a membership agreement with Domoishi™. Customers may use the Site/s and/or location/s in connection with their membership/rewards and subject to the Terms of Use, which are found at http://Domoishi™.com/faqs/ (the “Terms of Use”). Your continued participation in any Program constitutes acceptance of the most current Membership Terms. If you do not agree to these terms, you must elect not to join the Program or utilize our points and/or rewards system.

PLEASE READ THESE REWARDS TERMS CAREFULLY. THESE REWARDS TERMS INCLUDE AN ARBITRATION CLAUSE AND A WAIVER OF YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE LAWSUIT.

Information and Guidelines

  1. Through this pilot program, Members can earn and redeem points and/or reward vouchers at participating locations of restaurants owned and operated by Domoishi™. Participating restaurants are currently Domoishi™ (“Domoishi™ Rewards”)/(“Domoishi™ Clean Plate Rewards”). Because this is a pilot program, only select locations of each restaurant are participating (“Participating Locations“).
  2. Rewards/Points may be earned in multiple ways and may be exchanged for certain specific rewards (“Rewards”). Reward redemption and benefits are valid only at Participating Locations. Points and Rewards are not transferrable and have no cash or other monetary value.
  3. Members are responsible for checking for updates to the Program terms. Company may modify, alter, delete or add participating brands or locations; modify terms and conditions; or discontinue the Program at any time for any reason without prior notice. This includes modifying, altering, adding or deleting point values, changing expiration periods, redemption levels, conversion ratios and Program conditions for status without notice. In addition, Company may convert the Program and Members’ points into different awards programs having different point values at any time without notice. This means the number of points/rewards needed to reach a reward level may be increased or decreased, the time for earning them reduced or extended, or the available rewards could be changed or removed.
  4. Company may terminate the Program, or any portion of it, at any time without further obligation to the Member. Regardless of the amount of time you participate in the Program, your right to accumulate additional Program rewards/points or other Program offers and claim rewards under the Program may be terminated and all accrued points/rewards in your account or held by you cancelled or rendered to hold no value at any time in the sole discretion of Company.

Enrollment / Eligibility / Membership

  1. Only individuals that are 18 years of age or older may enroll in the Program. Corporations, groups and other entities are not eligible. Members may not maintain more than one account or share accounts.
  2. When the program becomes operational. In order to complete enrollment into the Program, you have to provide your first name, last name, a valid and current email address, an active North American mobile telephone number and your birthdate. Only one Membership may be associated with a single email address and single telephone number. You may have one and only one Membership. Members who enroll by providing their mobile number to their server within the restaurant are considered only partially enrolled. To be fully enrolled and to redeem rewards, you will need to complete your full enrollment by providing additional information on the website, or at an in-restaurant device where available or by contacting customer service. We reserve the right to accept and/or refuse vouchers, points, rewards at any time.
  3. There is no fee to join the Program, and a purchase is not required to become a member. By providing your information, you consent to us collecting, using and sharing your information in accordance with our current privacy policies and subject to these Rewards Terms.
  4. Program points/rewards in a Member’s account do not constitute property of the Member, have no cash value, and cannot be transferred during or after the Member’s life, by operation of law or otherwise.
  5. This Program pilot is only offered in select markets at this time. Company reserves the right to change or end the pilot Program at any time, without notice. If you are not yet a member, you can find out whether you’re near Participating Locations by visiting http://Domoishi.com/faqs/.
  6. The Program may not be used for reselling or profit. Company may investigate any suspected violation of this provision, which may result in immediate termination of the Program account and forfeiture of corresponding points, benefits, and Rewards. Company reserves the right to void Program accounts associated with anyone who has engaged in deception, forgery, fraud or other abuses of the Program, including reselling Rewards, or violations of our intellectual property or other rights determined in the sole discretion of Company. Multiple accounts corresponding to the same person will be subject to termination without notice. If an account is terminated, all points, benefits and Rewards will be forfeited. Company reserves the right to deny membership if we deem your conduct to violate these Rewards Terms.
  7. You may cancel your membership in the Program at any time by contacting customer service.
  8. From time to time, Members may be eligible for sweepstakes, contests or other promotions. Participation in such events shall be subject to the terms, conditions and rules published at the time of such event and applicable state laws.

Earning Points/Rewards

  1. Under the Program, Members can earn points, rewards, and/or vouchers for each verified paying participant’s clean plate/empty plate verification; judged at the discretion of the Domoishi™ Employee. Program rewards can be earned through qualifying purchases at Participating Locations only. Private Dining is available only at select brands and could be based on contract events only. Please inquire with the Restaurant location when booking your event.
  2. Points/Rewards you earn or are awarded may be subject to taxation, for which you are solely responsible.
  3. Purchases through third-party delivery or dining services are not eligible for Points/Rewards.
  4. Points/Rewards are calculated using the purchase amount, excluding gratuities, purchase of gift cards, merchandise, service fees, or charitable items, and after any eligible discounts or Rewards have been applied and before sales or other taxes or state fees (“Qualifying Purchase”). The ability to earn points on alcohol purchases is not available at all restaurants, varies by location, and is subject to state and local laws.
  5. Points/Rewards are earned upon completion of a Qualifying Purchase but may not available in your Rewards account or available for redemption for up to twenty-four (24) hours.
  6. We may, at our sole discretion, establish and offer you limited-time opportunities to earn additional bonus Points/Rewards. These opportunities will be featured on the Program website and may have different earning levels and expiration periods and are subject to change for any reason at any time.
  7. You may request a credit for any purchases or transactions that are missing from your account within 10 days of the original purchase by visiting a participating location and submitting a request, including the required information. In order to receive credit for a net qualifying purchase, you must have the receipt information available, including restaurant name, restaurant location number, check number and date of purchase.
  8. Points expire only if there are no purchases (whether with dollars, rewards points or reward certificates) within a 120 day period. Reward certificates will be valid through the expiration date specified on the Reward.

Redeeming Points

  1. Members can use their points to redeem for various rewards that are listed on the website or vouchers for each participating brand. There will be different rewards items featured or available at different point levels at different times. Specific terms and conditions of each reward item will apply to the rewards you redeem. The available rewards and the number of points required to redeem for them is subject to change at any time without notice.
  2. Limit of one reward/redemption per visit per member and cannot be combined with any other offer or coupon.
  3. Points/Rewards cannot be used for gift cards, tax, or gratuity. Alcohol reward redemption rules vary by reward and by local and state laws and will vary by location.
  4. A Member can redeem their Points/Rewards in multiple ways. A Member may select their desired Reward to be credited to their check. Points can be redeemed for rewards at the desired participating brand location, or while dining you may inform the server in the restaurant you wish to redeem Points/Rewards for an eligible reward.
  5. Other exclusions and restrictions may apply. Unless otherwise indicated, each Reward will be valid until 11:59 pm local time on the expiration date specified on the Reward. All Rewards are subject to terms and conditions outlined on the Reward.
  6. If the purchase amount is less than the amount of the Reward, the difference will be forfeited.

Errors or Fraud

Company may adjust your Points/Rewards account status or Points/Rewards balance, at any time and without notice, due to any (A) computer error, (B) technical issues experienced by Company, (C) machine malfunction, (D) employee, customer, or other error, (E) fraud or other misuse of Points or the Program or (F) other reason which Company deems appropriate. All transactions involving Points/Rewards are subject to review and verification by Company. All Points/Rewards are for one-time use, and all transactions involving Points/Rewards are final unless otherwise determined by Company. Any violation of these Rewards Terms may result in the confiscation or cancellation of your Points/Rewards and the suspension or termination of your Membership.

Communications

  1. Program communications will be conducted through various channels, including but not limited to, in-restaurant devices, the Program website, email and SMS/text. If you provide Company with your mobile telephone number for promotional purposes you agree that Company may send to your mobile telephone number autodialed SMS (text) messages regarding offers. Recurring messaging and frequency may vary. Message and data rates may apply. Consent is not a condition of any purchase. For help, text “HELP” to any text message you receive or contact 1-866-876-5888 for customer support. To quit, text “STOP” to any text message you receive. If you reply “STOP” Company may send you an additional message confirming your “STOP” request. Text messages may not be available on all mobile carriers. Click here for Privacy Policy. If you sign-up for additional mobile programs in connection with the Program, you may receive additional messages in connection with such program.
  2. Certain Member communications are transactional in nature (e.g. purchases that earn points, updates to profile information). Members cannot opt-out of these communications and will continue to receive such notices until Membership is terminated.
  3. Certain communications are considered promotional in nature. Members have the option of opting-out of these communications. Members can visit their profile at any time to update their communication preferences.
  4. Company expects Members to submit and maintain accurate and current information in connection with their Memberships. Such information includes name, email address and mobile telephone number. Members can change/update their account information by accessing their member profile, or contacting customer service.
  5. Company and affiliates reserve the right to make promotional offers available to members, based on purchase activity, Program participation or other factors solely at the discretion of Company.

Disputes

  1. You agree that by entering into these Rewards Terms, you and Company are each waiving the right to trial by jury and the ability to participate in a class action.
  2. Any and all disputes Company or you has relating in any way to the rewards program or your relationship with the Company (including without limitation with respect to points, rewards, program data, your transactions with the Company, Company’s advertisements and disclosures, email and mobile SMS (text) messages Company sends to you, or the use or disclosure of any information about you), these rewards terms, privacy policies, terms of use, or your status as a Member (collectively, “program claims”) will be submitted to confidential arbitration in the federal judicial district in which you reside, except to the extent that you have, in any way, violated or threatened to violate any Company intellectual property right. Program claims include claims based on contract, tort (including intentional tort), fraud, agency, your or the Company’s negligence, statutory or regulatory provisions, or any other source of law.
  3. A Member who intends to seek arbitration must first send to the Company, by certified mail, a written Notice of Dispute (“Notice”). The Notice to Company must be mailed to P.O. Box 14217 Norfolk, VA 23518 Attn: Domoishi™ General Counsel. The Notice shall describe the nature and basis of the claim or disputes and the specific relief sought. If you and we cannot reach an agreement to resolve the claim within thirty (30) days after the Notice is received, you or we may commence arbitration.
  4. All arbitrations required by these Rewards Terms will be conducted under the Commercial Arbitration rules of the American Arbitration Association. The arbitrator’s award is binding and may be entered in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration brought under, or with respect to, Rewards Claims is to be joined to an arbitration involving any other party subject to these Rewards Terms whether through class arbitration proceedings or otherwise. Unless Company and Member agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative, private attorney general or class proceeding.
  5. For arbitration claims you assert against Company in accordance with this section (but not for any arbitration claim against you) Company will pay all of your administrative, hearing, and arbitrator’s fees and costs for the arbitration (but not the fees, expenses, and costs of your lawyers, experts, or witnesses) in excess of any filing fee you would have been required to pay to file the claim as a lawsuit in a state or federal court (whichever is greater) in the judicial district in which you reside. Unless unlawful, Company will pay its, and you will pay your, lawyers’, experts’, and witness fees, expenses, and costs with respect to all claims. The arbitrator may award money or equitable relief in favor of only the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. Similarly, an arbitration award and any judgment confirming it apply only to that specific case; it cannot be used in any other case except to enforce the award itself. To reduce the time and expense of the arbitration, the arbitrator will not provide a statement of reasons for his or her award unless requested to do so by all parties.
  6. To the extent permitted by law, you will not agree to act as a representative or a private attorney general, or in any other representative capacity, or participate as a member of a class of claimants in any lawsuit against company in any court, or in arbitration, with respect to any program claims. This section (confidential arbitration) will survive the termination of the relationship between you and Company.
  7. Company or you may seek injunctive relief only in any state or federal court in Virginia Beach, VA, USA, and Company and you consent to the exclusive jurisdiction and venue in the state and federal courts in Virginia Beach, VA, USA for injunctive relief purposes. The arbitrator shall have no authority to issue injunctive relief.
  8. Notwithstanding anything to the contrary in these rewards terms, under no circumstances is company liable for any incidental, indirect, special, punitive, exemplary, or consequential damages. Your maximum recovery under any theory of liability shall not exceed the amount of points awarded to you by company during the first six (6) months preceding that act or omission which gave rise to your program claim(s).

How to Contact Us

If you have any questions about these terms and conditions or if you would like us to update information we have about you or your preferences and/or account, please contact us online at http://Domoishi.com/locations/ or by phone at 1-866-876-5888.

You also may write to us at:

  • Legal
  • ARIDM
  • P.O. BOX 14217
    Norfolk, VA
    23518

Domoishi™: Terms and Conditions

Effective Date: February 7, 2017

© 2017 Domoishi™ All rights reserved.

Clean Plate/Empty Plate Program Terms & Conditions

Effective 2/7/17

These Rewards Terms and Conditions (“Rewards Terms”) govern all aspects of participation in the Rewards Program (the “Program”), effective as of the date set forth above.

These Rewards Terms constitute a binding legal agreement in electronic form between you (“you,” “your,” “yourself,” and/or “Member”) and GMRI, Inc. and its subsidiaries, affiliated companies, and third party service providers (collectively, “Company,” “Domoishi,” “Domoishi™,” “we,” “our,” “us”).

These Rewards Terms are subject to interpretation by Domoishi™ in its sole discretion and are governed by Virginia law without regard to the principles of conflicts of laws. These Rewards Terms are subject to periodic changes that Company may make in its sole discretion. Unless otherwise specified herein, all changes to these Rewards Terms and the participation requirements apply to all Members, including Members enrolled before the date the changes take effect. By participating in the Program or accepting any Program benefits or offers, you agree to these Rewards Terms, which may be updated from time to time and are available for review at http://Domoishi.com/legal-notices/ and will supersede all previous versions of these Membership/Reward Terms. Members may use the Site/s in connection with their membership and subject to the Terms of Use, which are found at (http://Domoishi.com/legal-notices/) (the “Terms of Use”). Your continued participation in the Program constitutes acceptance of the most current Membership Terms and Rewards Participation. If you do not agree to these terms, you must elect not to join or participate in the Program.

PLEASE READ THESE REWARDS TERMS CAREFULLY. THESE REWARDS TERMS INCLUDE AN ARBITRATION CLAUSE AND A WAIVER OF YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE LAWSUIT.

Information and Guidelines

  1. Through this pilot program, Members can earn and redeem points at participating locations of restaurants owned and operated by Domoishi™ Participating restaurants are currently Domoishi™ (“Domoishi™”). Because this is a pilot program, only select locations of each restaurant are participating (“Participating Locations“).
  2. Rewards/Points may be earned in multiple ways and may be exchanged for certain specific rewards (“Rewards”). Reward redemption and benefits are valid only at Participating Locations. Points and Rewards are not transferrable and have no cash or other monetary value.
  3. Members are responsible for checking for updates to the Program terms. Company may modify, alter, delete or add participating brands or locations; modify terms and conditions; or discontinue the Program at any time for any reason without prior notice. This includes modifying, altering, adding or deleting point values, changing expiration periods, redemption levels, conversion ratios and Program conditions for status without notice. In addition, Company may convert the Program and Members’ points into different awards programs having different point values at any time without notice. This means the number of points/rewards needed to reach a reward level may be increased or decreased, the time for earning them reduced or extended, or the available rewards could be changed or removed.
  4. Company may terminate the Program, or any portion of it, at any time without further obligation to the Member. Regardless of the amount of time you participate in the Program, your right to accumulate additional Program rewards/points or other Program offers and claim rewards under the Program may be terminated and all accrued points/rewards in your account or held by you cancelled or rendered to hold no value at any time in the sole discretion of Company.

Enrollment / Eligibility / Membership

  1. Only individuals that are 18 years of age or older may enroll in the Program. Corporations, groups and other entities are not eligible. Members may not maintain more than one account or share accounts.
  2. When the program becomes operational. In order to complete enrollment into the Program, you have to provide your first name, last name, a valid and current email address, an active North American mobile telephone number and your birthdate. Only one Membership may be associated with a single email address and single telephone number. You may have one and only one Membership. Members who enroll by providing their mobile number to their server within the restaurant are considered only partially enrolled. To be fully enrolled and to redeem rewards, you will need to complete your full enrollment by providing additional information on the website, or at an in-restaurant device where available or by contacting customer service. We reserve the right to accept and/or refuse vouchers, points, rewards at any time.
  3. There is no fee to join the Program, and a purchase is not required to become a member. By providing your information, you consent to us collecting, using and sharing your information in accordance with our current privacy policies and subject to these Rewards Terms.
  4. Program points/rewards in a Member’s account do not constitute property of the Member, have no cash value, and cannot be transferred during or after the Member’s life, by operation of law or otherwise.
  5. This Program pilot is only offered in select markets at this time. Company reserves the right to change or end the pilot Program at any time, without notice. If you are not yet a member, you can find out whether you’re near Participating Locations by visiting http://Domoishi.com/faqs/.
  6. The Program may not be used for reselling or profit. Company may investigate any suspected violation of this provision, which may result in immediate termination of the Program account and forfeiture of corresponding points, benefits, and Rewards. Company reserves the right to void Program accounts associated with anyone who has engaged in deception, forgery, fraud or other abuses of the Program, including reselling Rewards, or violations of our intellectual property or other rights determined in the sole discretion of Company. Multiple accounts corresponding to the same person will be subject to termination without notice. If an account is terminated, all points, benefits and Rewards will be forfeited. Company reserves the right to deny membership if we deem your conduct to violate these Rewards Terms.
  7. You may cancel your membership in the Program at any time by contacting customer service.
  8. From time to time, Members may be eligible for sweepstakes, contests or other promotions. Participation in such events shall be subject to the terms, conditions and rules published at the time of such event and applicable state laws.

Earning Points/Rewards

  1. Under the Program, Members can earn points, rewards, and/or vouchers for each verified paying participant’s clean plate/empty plate verification; judged at the discretion of the Domoishi™ Employee. Program rewards can be earned through qualifying purchases at Participating Locations only. Private Dining is available only at select brands and could be based on contract events only. Please inquire with the Restaurant location when booking your event.
  2. Points/Rewards you earn or are awarded may be subject to taxation, for which you are solely responsible.
  3. Purchases through third-party delivery or dining services are not eligible for Points/Rewards.
  4. Points/Rewards are calculated using the purchase amount, excluding gratuities, purchase of gift cards, merchandise, service fees, or charitable items, and after any eligible discounts or Rewards have been applied and before sales or other taxes or state fees (“Qualifying Purchase”). The ability to earn points on alcohol purchases is not available at all restaurants, varies by location, and is subject to state and local laws.
  5. Points/Rewards are earned upon completion of a Qualifying Purchase but may not available in your Rewards account or available for redemption for up to twenty-four (24) hours.
  6. We may, at our sole discretion, establish and offer you limited-time opportunities to earn additional bonus Points/Rewards. These opportunities will be featured on the Program website and may have different earning levels and expiration periods and are subject to change for any reason at any time.
  7. You may request a credit for any purchases or transactions that are missing from your account within 10 days of the original purchase by visiting a participating location and submitting a request, including the required information. In order to receive credit for a net qualifying purchase, you must have the receipt information available, including restaurant name, restaurant location number, check number and date of purchase.
  8. Points expire only if there are no purchases (whether with dollars, rewards points or reward certificates) within a 120 day period. Reward certificates will be valid through the expiration date specified on the Reward.

Redeeming Points

  1. Members can use their points to redeem for various rewards that are listed on the website or vouchers for each participating brand. There will be different rewards items featured or available at different point levels at different times. Specific terms and conditions of each reward item will apply to the rewards you redeem. The available rewards and the number of points required to redeem for them is subject to change at any time without notice.
  2. Limit of one reward/redemption per visit per member and cannot be combined with any other offer or coupon.
  3. Points/Rewards cannot be used for gift cards, tax, or gratuity. Alcohol reward redemption rules vary by reward and by local and state laws and will vary by location.
  4. A Member can redeem their Points/Rewards in multiple ways. A Member may select their desired Reward to be credited to their check. Points can be redeemed for rewards at the desired participating brand location, or while dining you may inform the server in the restaurant you wish to redeem Points/Rewards for an eligible reward.
  5. Other exclusions and restrictions may apply. Unless otherwise indicated, each Reward will be valid until 11:59 pm local time on the expiration date specified on the Reward. All Rewards are subject to terms and conditions outlined on the Reward.
  6. If the purchase amount is less than the amount of the Reward, the difference will be forfeited.

Errors or Fraud

Company may adjust your Points/Rewards account status or Points/Rewards balance, at any time and without notice, due to any (A) computer error, (B) technical issues experienced by Company, (C) machine malfunction, (D) employee, customer, or other error, (E) fraud or other misuse of Points or the Program or (F) other reason which Company deems appropriate. All transactions involving Points/Rewards are subject to review and verification by Company. All Points/Rewards are for one-time use, and all transactions involving Points/Rewards are final unless otherwise determined by Company. Any violation of these Rewards Terms may result in the confiscation or cancellation of your Points/Rewards and the suspension or termination of your Membership.

Communications

  1. Program communications will be conducted through various channels, including but not limited to, in-restaurant devices, the Program website, email and SMS/text. If you provide Company with your mobile telephone number for promotional purposes you agree that Company may send to your mobile telephone number autodialed SMS (text) messages regarding offers. Recurring messaging and frequency may vary. Message and data rates may apply. Consent is not a condition of any purchase. For help, text “HELP” to any text message you receive or contact 1-866-876-5888 for customer support. To quit, text “STOP” to any text message you receive. If you reply “STOP” Company may send you an additional message confirming your “STOP” request. Text messages may not be available on all mobile carriers. Click here for Privacy Policy. If you sign-up for additional mobile programs in connection with the Program, you may receive additional messages in connection with such program.
  2. Certain Member communications are transactional in nature (e.g. purchases that earn points, updates to profile information). Members cannot opt-out of these communications and will continue to receive such notices until Membership is terminated.
  3. Certain communications are considered promotional in nature. Members have the option of opting-out of these communications. Members can visit their profile at any time to update their communication preferences.
  4. Company expects Members to submit and maintain accurate and current information in connection with their Memberships. Such information includes name, email address and mobile telephone number. Members can change/update their account information by accessing their member profile, or contacting customer service.
  5. Company and affiliates reserve the right to make promotional offers available to members, based on purchase activity, Program participation or other factors solely at the discretion of Company.

Disputes

  1. You agree that by entering into these Rewards Terms, you and Company are each waiving the right to trial by jury and the ability to participate in a class action.
  2. Any and all disputes Company or you has relating in any way to the rewards program or your relationship with the Company (including without limitation with respect to points, rewards, program data, your transactions with the Company, Company’s advertisements and disclosures, email and mobile SMS (text) messages Company sends to you, or the use or disclosure of any information about you), these rewards terms, privacy policies, terms of use, or your status as a Member (collectively, “program claims”) will be submitted to confidential arbitration in the federal judicial district in which you reside, except to the extent that you have, in any way, violated or threatened to violate any Company intellectual property right. Program claims include claims based on contract, tort (including intentional tort), fraud, agency, your or the Company’s negligence, statutory or regulatory provisions, or any other source of law.
  3. A Member who intends to seek arbitration must first send to the Company, by certified mail, a written Notice of Dispute (“Notice”). The Notice to Company must be mailed to P.O. Box 14217 Norfolk, VA 23518 Attn: Domoishi™ General Counsel. The Notice shall describe the nature and basis of the claim or disputes and the specific relief sought. If you and we cannot reach an agreement to resolve the claim within thirty (30) days after the Notice is received, you or we may commence arbitration.
  4. All arbitrations required by these Rewards Terms will be conducted under the Commercial Arbitration rules of the American Arbitration Association. The arbitrator’s award is binding and may be entered in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration brought under, or with respect to, Rewards Claims is to be joined to an arbitration involving any other party subject to these Rewards Terms whether through class arbitration proceedings or otherwise. Unless Company and Member agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative, private attorney general or class proceeding.
  5. For arbitration claims you assert against Company in accordance with this section (but not for any arbitration claim against you) Company will pay all of your administrative, hearing, and arbitrator’s fees and costs for the arbitration (but not the fees, expenses, and costs of your lawyers, experts, or witnesses) in excess of any filing fee you would have been required to pay to file the claim as a lawsuit in a state or federal court (whichever is greater) in the judicial district in which you reside. Unless unlawful, Company will pay its, and you will pay your, lawyers’, experts’, and witness fees, expenses, and costs with respect to all claims. The arbitrator may award money or equitable relief in favor of only the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. Similarly, an arbitration award and any judgment confirming it apply only to that specific case; it cannot be used in any other case except to enforce the award itself. To reduce the time and expense of the arbitration, the arbitrator will not provide a statement of reasons for his or her award unless requested to do so by all parties.
  6. To the extent permitted by law, you will not agree to act as a representative or a private attorney general, or in any other representative capacity, or participate as a member of a class of claimants in any lawsuit against company in any court, or in arbitration, with respect to any program claims. This section (confidential arbitration) will survive the termination of the relationship between you and Company.
  7. Company or you may seek injunctive relief only in any state or federal court in Virginia Beach, VA, USA, and Company and you consent to the exclusive jurisdiction and venue in the state and federal courts in Virginia Beach, VA, USA for injunctive relief purposes. The arbitrator shall have no authority to issue injunctive relief.
  8. Notwithstanding anything to the contrary in these rewards terms, under no circumstances is company liable for any incidental, indirect, special, punitive, exemplary, or consequential damages. Your maximum recovery under any theory of liability shall not exceed the amount of points awarded to you by company during the first six (6) months preceding that act or omission which gave rise to your program claim(s).

How to Contact Us

If you have any questions about these terms and conditions or if you would like us to update information we have about you or your preferences and/or account, please contact us online at http://Domoishi.com/locations/ or by phone at 1-866-876-5888.

You also may write to us at:

  • Legal
  • ARIDM
  • P.O. BOX 14217
    Norfolk, VA
    23518

Domoishi™: Terms and Conditions

Effective Date: February 7, 2017

© 2017 Domoishi™ All rights reserved.